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Business Support & Administration Functions

In the world of business, there are a variety of essential support functions that are crucial for the smooth operation and success of any organisation, regardless of its sector. These functions are considered professions in their own right, each with their own professional pathways and qualifications.

 

The key business support functions include

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Facilities Management

Facilities Management makes sure that the workplace is safe, efficient, and helps everyone do their best work. This includes taking care of building maintenance, ensuring health and safety rules are followed, planning how space is used effectively, and looking after the environment.

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Finance

Finance is essential for handling all the money matters of a business. This includes planning budgets, keeping track of income and expenses through accounting, making sure taxes are paid on time, and preparing financial reports to show how well the business is doing.

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Human Resources (HR)

Human Resources, or HR for short, is in charge of looking after the people who work in a company. This means finding new employees, helping them learn and grow in their jobs, dealing with any issues between staff members, managing how well employees are doing, and making sure the company follows the rules about employment.

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Information and Communication Technology (ICT)

ICT is really important for keeping all the technology in a business running smoothly. This includes managing networks, developing software, keeping data safe from cyber threats, and providing technical help to employees when they have problems with their devices.

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Marketing

Marketing is all about getting the word out about a company’s products or services to attract and keep customers. This includes doing research to understand what people want, creating a brand image, running advertising campaigns, and using online marketing strategies.

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Procurement

Procurement is about finding and buying the goods and services that a business needs. People who work in procurement need to be good at negotiating prices, managing relationships with suppliers, handling contracts, and figuring out costs.

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Sales

Sales is a key part of any business because it’s all about selling products or services to customers. People who work in sales need to be good at making connections, striking deals, and hitting targets for how much they sell.

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Management and Leadership Development

Management and leadership development is crucial for guiding and inspiring teams, helping them achieve business goals while fostering growth, collaboration, and innovation; those in these roles need strong decision-making skills, emotional intelligence, and the ability to motivate others.

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Local courses and education providers that could support you career can be found here.